Client Portal Status Display on the Adviser Home Page
Client
Portal Status |
Description |
Not Accessed |
Default Status/ No
action done yet |
Awaiting Fact
Find Update |
Client Registration
email sent but not yet finished all sections |
Awaiting Fact
Find Consent |
Client has finished
all sections, but not yet provided consent |
Fact Find
Update Completed |
Client has finished
all sections, and Consent is not enabled |
Fact Find
Consent Received |
Client has finished
all sections, and confirmed consent
|
Related Articles
Getting Familiar with the Client Portal Access Status
Providing timely support throughout the Fact Find process is crucial. This guide explains the meaning of each Fact Find status displayed in a client's Client Portal within the Adviser Homepage. By understanding these statuses, you can anticipate your ...
How to Delete Uploaded Documents in the Adviser Portal?
Clients does not have the ability to delete documents they've previously uploaded. Only advisers have the ability to delete the uploaded documents from the client page in the adviser portal. Here's how you can delete a client's document in the ...
What Client Information Can I Find in the Client Portal Summary?
The Client Portal Summary is a centralized hub for managing client interactions and tasks efficiently. In a client's Client Portal Summary page, you'll find essential sections such as fact find status updates, tasks status, and documents shared by ...
Updating the Client Portal Settings and Sending it to the Client
At Advice Revolution, we understand the importance of clear communication with your clients. That's why we offer you the flexibility to adjust their client portal settings to optimize data gathering and information exchange. Here's what you can do: ...
Organizing and Securely Storing Client Files in the Client Portal Document Vault
Peace of mind and easy access go hand-in-hand with Advice Revolution's secured client portal document vault. This centralized location allows you and your clients to conveniently store and retrieve important financial documents anytime, from ...