Contacting Support, Getting Help, and Sharing Feedback
This section is designed to guide you on how to seek assistance, provide feedback, or raise inquiries within the Advice Revolution platform. Let's explore how you can effectively engage with us to enhance your experience.
Providing Feedback
1. Access the Feedback Section: Navigate to your Adviser Home Page and click on the Feedback section.
2. Select Feedback Type: Choose General Feedback to provide general suggestions or comments.
3. Categorize Your Feedback: Select the appropriate category (Bug, Improvement, New Feature, or Other).
4. Provide Details: Clearly describe your feedback in the comment box.
5. Add Supporting Information (Optional): Include screenshots, screen recordings, or attachments for clarity.
6.Submit Your Feedback: Click the Submit button to send your feedback to our support team.
We appreciate your feedback and will respond as soon as possible.
Need more help?
For questions or clarifications, you may send us a message at support@advicerevolution.com.au. Alternatively, if you want to book a 20 to 30- minute Get Help discussion with our team, kindly use this calendar to book the session.
Published on: June 21, 2024
Version: 1.1
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