My screen got stuck on the payment page with the “waiting for approval” loading wheel after I entered my payment details. What should I do?
It may take time for your payment to be approved. If the page does not change, navigate to another page or refresh your screen. Alternatively Contact Support by clicking on the Feedback widget located on the right side of your page.
Related Articles
Editing my Client's Name and Contact Details
Ensuring accurate client information is crucial for effective communication and relationship management. This article provides step-by-step instructions to help you seamlessly update client details in the Advice Revolution portal, ensuring your ...
Editing my Client's Name and Contact Details
Ensuring accurate client information is crucial for effective communication and relationship management. This article provides step-by-step instructions to help you seamlessly update client details in the Advice Revolution portal, ensuring your ...
I’ve added or updated client information but it got stuck with the loading wheel or seems to have frozen. What should I do?
You can refresh the page to reload. You can press on your keyboard the F5 if you are using a Windows computer or Command+R if you are using a Mac. Check again your client’s details if it has been updated and edit it if necessary.
Updating/Changing the Practice Details and Logo
In the Advice Revolution portal, advisers can easily manage their practice details, including updating their practice logo. Your practice logo is a key element in branding and establishing a professional identity. Follow the steps below to ensure ...
How do I change my practice details or logo?
Your practice details and logo can be updated in the Practice Profile page. This can be accessed via the Practice drop down list located on the left hand side of the menu at the top of your screen. For the step-by-step process, kindly refer to the ...